Privacy Policy

Thank you for your interest in our website. The protection of your personal data is important to us. Below you will find information on how we handle your data that is collected through your use of our website. Your data will be processed in accordance with the GDPR. Insofar as links are provided to other websites, we have neither influence nor control over the linked contents and the data protection regulations there. We recommend checking the privacy policies on the linked websites to determine whether and to what extent personal data is collected, processed, used or made available to third parties.

Responsible office in the sense of data protection law

Taktile GmbH
Chausseestraße 49
10115 Berlin
Germany
contact@taktile.com
+49 152 02836871

Contact details of our Data Protection Officer

PROLIANCE GmbH / www.datenschutzexperte.de
Datenschutzbeauftragter Leopoldstraße 21 80802 Munich Germany
datenschutzbeauftragter@datenschutzexperte.de

Definitions

In principle, our privacy policy should be simple and understandable for everyone. For this reason, our privacy policy generally uses the official terms of the General Data Protection Regulation (GDPR). The official definitions are explained in Art. 4 GDPR .

Data processing by visiting our website

When you visit our website, it is technically necessary that data is transmitted to our web server via your internet browser. The following data is recorded during a running connection for communication between your internet browser and our web server:
  • Visited domain
  • The date and time of the request
  • Page from which the file was requested
  • Access status (file transferred, file not found, etc.)
  • The web browser, system language, operating system and device type used
  • IP address of the requesting computer
  • The amount of data transferred
We collect the listed data to ensure a smooth connection to the website and to enable a comfortable use of our website. In addition, the log file serves the purpose of evaluating system security and stability, as well as providing administrative functions. The legal basis for the temporary storage of data or log files is Art. 6 para. 1 lit. f GDPR.
For reasons of technical security, in particular to prevent attempts to attack our web server, we may temporarily store this data. It is not possible for us to draw conclusions about individual persons on the basis of this data. After seven days at the latest, the data is made anonymous by shortening the IP address at domain level, so that it is no longer possible to establish a reference to the individual user. This data is not evaluated in anonymous form except for statistical purposes. This data is not combined with data from other data sources.

Cookies

Our website uses so-called “cookies”. Cookies are small text files that are either temporarily stored on your end device for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your terminal device until you delete them yourself or an automatic solution is provided by your web browser.
Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or language settings). Other cookies are used to evaluate user behavior or display advertising.
Technically necessary cookies are stored on the basis of Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the storage of cookies for the technically error-free and optimised presentation of our services. Other cookies are only stored with your consent on the basis of Art. 6 para. 1 lit. a GDPR. This consent can be withdrawn at any time for the future. The legal basis may also result from Art. 6 para. 1 lit. b GDPR if the processing is necessary for the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures taken at the request of the data subject.
Insofar as cookies are used for analysis purposes, we will inform you of this separately within the framework of this privacy policy and obtain your consent.
You can set your browser to:
  • be informed about the setting of cookies,
  • only allow cookies in individual cases,
  • exclude the acceptance of cookies for certain cases or generally,
  • activate the automatic deletion of cookies when the browser is closed.
The cookie settings can be managed under the following links for each browser:
  • Google Chrome
  • Mozilla Firefox
  • Edge (Microsoft)
  • Safari
  • Opera
You can also manage cookies of many companies and functions used for advertising individually. To do this, use the appropriate user tools, available at https://www.aboutads.info/choices/ or http://www.youronlinechoices.com/uk/your-ad-choices.
Most browsers also offer a so-called "do-not-track function". When this feature is enabled, the browser tells ad networks, websites, and applications that you do not want to be "tracked" for behavioral advertising and the like.
For information and instructions on how to edit this feature, please refer to the links below, depending on your browser provider:
Additionally, you can prevent the loading of so-called scripts by default. "NoScript" allows the execution of JavaScripts, Java and other plug-ins only at trusted domains of your choice. Information and instructions on how to edit this function can be obtained from the provider of your browser (e.g. for Mozilla Firefox at: https://addons.mozilla.org/de/firefox/addon/noscript/).
Please note that if you disable cookies, the functionality of our website may be limited.

Contact by email

If you send us requests via email, your details from the email, including the contact data you have provided there, will be stored for the purpose of processing the request and in the event of follow-up questions. Under no circumstances will we pass on this data without your consent. The legal basis for processing the data is our legitimate interest in responding to your request pursuant to Art. 6 para. 1 lit. f GDPR and, if applicable, Art. 6 para. 1 lit. b GDPR, provided that your request is aimed at concluding a contract. Your data will be deleted after final processing of your request, provided that there are no legal storage obligations to the contrary. You can object to the processing of your personal data at any time in the case of Art. 6 para. 1 lit. f GDPR.

Google Analytics

Our website uses Google Analytics, an internet analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Analytics uses so-called "cookies" and web beacons. The information generated in relation to the use of this website is transferred by default to a Google server in the USA and stored there. We use Google Analytics only with IP anonymization enabled. This means that Google will reduce the IP address of users within Member States of the European Union or in other signatory states to the Agreement on the European Economic Area, which may exclude any personal relationship. Google Inc., based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. Processing is carried out in accordance with Art. 6 para. 1 lit. a GDPR on the basis of your given consent.
On behalf of the operator of this website, Google will use this information to analyse your use of the website and to generate reports on website activity. Google also uses this information to provide other services related to the use of the website and the internet to the website operator. The IP address sent by your browser as part of Google Analytics is not combined with other Google data. The terms of use of Google Analytics and information on data protection can be accessed via the following links:You can prevent cookies from being saved by adjusting the settings of your browser software accordingly. However, we must point out that in this case you will not be able to use all functions of this website without restrictions. You can also prevent Google from collecting the data generated by the cookie and analysing your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at: http://tools.google.com/dlpage/gaoptout?hl=en.
A click on the following link prevents Google Analytics from collecting data by setting an opt-out cookie: disable Google Analytics
Information on the handling of user data at Google Analytics can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en

Google Sign-in

On our website, we enable you to register and log in using Google Sign-In. Google Sign-In is an authentication service provided by Google Ireland Limited ("Google"), located at Gordon House, 4 Barrow Street, Dublin, Ireland.
If you wish to log in or register on our website via Google, you will be redirected to Google's website, where you can enter your usage data and thus log in. This links personal data that you use for your Google account and other profile information to our service. We automatically receive the following personal data via the Google API:
  • Email address
  • First and last name
  • Gender
  • Your Google ID
We use this data exclusively to complete your user profile and, insofar as the information is necessary, to identify you. The transfer of registration/login data to us is based on your consent according to Art. 6 (1) a) GDPR. The consent is obtained in the context of the use of the registration by Google. The use of this registration and login option is voluntary, you can always alternatively register directly with us.
Since Google is headquartered in the USA and a transfer of personal data to the USA may occur, further protection mechanisms are required to ensure the level of data protection of the GDPR. To ensure this, we have agreed standard data protection clauses with the provider in accordance with Art. 46 (2) lit. c GDPR. These oblige the recipient of the data in the USA to process the data in accordance with the level of protection in Europe. In cases where this cannot be ensured even through this contractual extension, we endeavor to obtain additional regulations and commitments from the recipient in the USA.
Further information on Google Sign-In and data protection at Google can be found in the provider's privacy policy: https://policies.google.com/privacy

FullStory

This website uses FullStory, a service of FullStory Inc. (hereinafter "FullStory"), 818 Marietta Street, Atlanta, GA 30318, USA. FullStory records the user behaviour on our website. The recordings of visitor sessions enable us to analyze them and subsequently improve the website experience for visitors. FullStory stores and collects data in anonymous form using first-party cookies. You can disable tracking (i.e., the collection of data generated by the cookie and related to website usage) at any time. Please follow the instructions at https://www.fullstory.com/optout.
We have concluded a data processing agreement with Calendly, so that the data provided by you will be processed for us according to your instructions and order.
We use FullStory to analyse and regularly improve the use of our website. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. The legal basis for data processing within the scope of using FullStory is your given consent according to Art. 6 para. 1 lit. a GDPR.
Further information on data protection can be found on the FullStory website (https://www.fullstory.com/resources/fullstory-gdpr-you/). FullStory is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.

Calendly

On our website you have the possibility to make an appointment with us. For this purpose we use "Calendly". Calendly is a service of Calendly, LLC, 1315 Peachtree St NE, Atlanta, GA 30309, https://calendly.com.
We have concluded a data processing agreement with Calendly, so that the data provided by you will be processed for us according to your instructions and order.
If you would like to book an appointment with us, you can use the form provided. The data provided by you will then be transmitted via Calendly to the respective contact person and the data will be entered into our calendar (Outlook). In addition, the data can be viewed and stored in the Calendly login area.
You will receive a confirmation of the appointment by email, where you have the option to enter the data into your calendar. The purpose of processing the provided data is to be able to arrange an appointment, process the contact request and get in touch with you. The legal basis for the processing of personal data described here is Art. 6 par. 1 lit. f GDPR. It is our legitimate interest to offer you the opportunity to arrange appointments with us independently. This simplifies the coordination with regard to appointments and enables an efficient appointment arrangement.
The personal data will be deleted as soon as they are no longer necessary for the purpose of their collection.

GitHub OAuth

GitHub OAuth is a login and authentication service provided by GitHub Inc, 88 Colin P Kelly Jr St, San Francisco, CA 94107 USA, and is connected to the GitHub network.
OAuth is a protocol that allows applications to use other applications to control accounts and permissions. The legal basis for the processing is the fulfilment of the contract with you according to article 6 para. 1 lit. b GDPR.
GitHub is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. For further information, please see GitHub's privacy policy: https://help.github.com/articles/github-privacy-statement/.

Data transfer and recipient

We do not sell your personal data to third parties. Your personal data will not be passed on to third parties unless
  • we have explicitly indicated this in the description of the respective data processing,
  • you have given your explicit consent in accordance to Art. 6 para. 1 lit. a GDPR,
  • the disclosure pursuant to Art. 6 para. 1 lit. f GDPR is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an
  • outright interest worthy of protection in not disclosing your data,
  • that a legal obligation exists for the transfer pursuant to Art. 6 para. 1 lit. c GDPR and
  • this is required under Art. 6 para. 1 lit. b GDPR for the processing of contractual relationships with you.
We also use external service providers, which we have carefully selected and commissioned in writing, to carry out our services. They are bound by our instructions and are regularly checked by us. With which we have concluded data processing agreements in accordance with Art. 28 GDPR, if necessary. These are service providers for web hosting, sending emails and maintaining our IT systems, etc. The service providers will not pass this data on to third parties.

Data security

In accordance with Art. 32 GDPR and having regard to the latest state of the art, the costs of implementation, the type, scope, circumstances and purpose of the processing as well as various probabilities of occurrence and severity of risks for rights and freedoms for natural per-sons, we take suitable technical and organizational measures in order to guarantee an appropriate level of protection. This website uses SSL-encryption for safety reasons and in order to secure the transfer of confidential content.

Storage period of personal data

The duration of the storage of personal data is determined by the relevant legal retention periods (e.g. from commercial law and tax law). After expiry of the respective period, the corresponding data is routinely deleted. If data is necessary for contract fulfilment or contract initiation, or if we have a legitimate interest in further storage, the data will be deleted if it is no longer necessary for these purposes or if you make use of your right of revocation or objection.

Your rights

In the following section you will find information on the rights of data subjects which are grant-ed to you by the current data protection laws with regard to the controller of the processing of your personal data:
The right to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you may request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a right of complaint, the origin of your data, if they have not been collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information regarding their details.
The right to immediately request the correction of incorrect or complete personal data stored by us in accordance with Art. 16 GDPR.
The right to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.
The right, pursuant to Art. 18 GDPR, to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to have it deleted and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have filed an objection against the processing pursuant to Art. 21 GDPR.
The right to receive your personal data that you have provided to us in a structured, current and machine-readable format or to request its transfer to another person responsible in accordance with Art. 20 GDPR.
The right to complain to a supervisory authority pursuant to Art. 77 GDPR. As a rule, you can contact the supervisory authority of the federal state in which we have our registered office or, if applicable, that of your usual place of work or usual residence.
The right to revoke consent granted pursuant to Art. 7 para. 3 GDPR: You have the right to revoke consent to the processing of data once granted at any time with effect for the future. In the event of revocation, we will delete the data concerned without delay, unless further processing can be based on a legal basis for processing without consent. The revocation of consent shall not affect the legality of the processing carried out on the basis of the consent until revocation;

Right of objection

If your personal data is processed by us on the basis of legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, insofar as this is for reasons resulting from your particular situation.
If the objection is directed against the processing of personal data for the purpose of direct marketing, you have a general right of objection without the requirement to indicate a special situation. If you would like to make use of your right of withdrawal or objection, simply send an email to contact@taktile.com.

Subject to alterations

We reserve the right to change this Privacy Policy at any time in accordance with the law. In this way, we can adapt it to current legal requirements and take changes in our services into account, e.g. when introducing new services. The most current version applies to your visit.
Status of this privacy policy: 10.07.2020